Legal

Privacy Policy

Last updated: April 2026 · Ernex Ltd

1. Who we are

Ernex Ltd is a UK-registered private limited company (Company No. [XXXXXXXX]), registered in England and Wales. Registered office: 50 Main Street, Burrough on the Hill, Leicestershire, LE14 2JQ. We are the data controller for personal data collected through this website. Contact: erniehoggard@ernex.uk

2. What data we collect

Through our contact forms, we collect: your name, business name, email address, service interest and message content. Through the AI Audit booking form: business size and industry description. With your consent, we may collect anonymised analytics data about site usage.

3. Why we collect it

To respond to your enquiry (legitimate interest), to process a service booking (performance of contract), and with consent for analytics. We process data under Article 6 UK GDPR.

4. How long we keep your data

Enquiry data is retained for up to 24 months. Client data is retained for the duration of the engagement plus six years. Analytics data is anonymised and subject to the provider's retention policy.

5. Third parties

We use Formspree for form processing (formspree.io/legal/privacy-policy), Cal.com for bookings (cal.com/privacy) and Thrive Online Group for Custom web design projects. We do not sell personal data.

6. Your rights

You have the right to access, correct, delete, restrict, object to and port your personal data. To exercise any right, contact erniehoggard@ernex.uk. You may also complain to the ICO at ico.org.uk.

7. Cookies

We use essential cookies and, with your consent, analytics cookies. See our Cookie Policy for details.